Coordinator – Risk Management

Job Description

POSTING #: DEV-M-2324-0155
POSITION #: 0181

COORDINATOR – RISK MANAGEMENT (0265)

PERMANENT FULL-TIME

DEPARTMENT: Strategy and Org. Development (501200) 
WORK LOCATION: Regional
MANAGEMENT LEVEL: Intermediate Manager
STATUS: 1 – Permanent Full-Time
SALARY: Class 37: Min $78,482 – $102,026

SUMMARY OF THE POSITION

As part of the Cree Board of Health and Socials Services of James Bay (CBHSSJB) further development the quality, evaluation, performance and ethics capacity, the Coordinator – Risk Management is responsible for the organization’s risk management system in a rapidly evolving and expanding context, including for all non-clinical and clinical settings (ex: community clinics, etc.) and living environments (ex: long-term care, etc.), and the related programs and services.

Reporting to the Director of Strategy and Organizational Development, the incumbent is responsible for the operational and functional management of the risk management Unit, including all components related to the human, material, financial and technological resources management for the Unit.

Furthermore, the Coordinator will be entrusted with the development and management of strategies, programs, services for an integrated risk management system, coordinating activities of risk management resources, and supporting implementation of improvement activities to mitigate risks, including for all non-clinical and clinical settings (ex: community clinics, etc.) and living
environments (ex: long-term care, etc.), and related programs and services.

SPECIAL FUNCTIONS

1. The incumbent provides expert advice and support to the Director related to clinical and non-clinical risks, including leading practices, strategies, approaches, programs and/or services.
2. The incumbent acts at a primarily regional level to develop and implement the integrated risk management system in a context of organizational transformation.
3. The incumbent develops and maintains related organizational strategies, roadmap and plans for the developing a robust integrated risk management system, based on leading practices.
4. The incumbent develops and implements strategies for evaluating the overall effectiveness of the integrated risk management system.
5. The incumbent acts as change agent and facilitator to mobilize, motivate and align individuals at all levels to achieve strategic organizational objectives related to risk management.
6. The incumbent acts as the Risk Manager for the organization, as required.
7. The incumbent ensures accountability to the MSSS for files under the Unit’s authority.
8. The incumbent provides subject matter expertise in and increases awareness of the organization’s clinical and non-clinical integrated risk management system, including standards, approaches and leading practices to teams.
9. The incumbent contributes to the accreditation process for risk management and contributes to the updating of action plans for standards and required organizational practices related to safety.
10. The incumbent reviews legislative changes and requirements related to clinical and non-clinical risks, and ensures alignment of the integrated risk management system.
11. The incumbent oversees the development and update of the policies and procedures related to the integrated risk management system.
12. The incumbent designs risk management tools (ex: risk matrix, registries, reporting dashboards, etc.), identifies relevant indicators, develops and supports data collection process, and creates presentation standards.
13. The incumbent evaluates the integrated risk management system through the collection and analysis of relevant data from various sources, including both quantitative (ex: AH-223 declarations, dashboards, etc.) and qualitative data (ex: workgroups), identifies opportunities for improvement, and produces and disseminates reports with results and progress, and develops and presents recommendations for improving the system to various levels within the organization.
14. The incumbent reviews current organizational clinical and non-clinical risks, and produces and disseminates reports with results and progress, and develops and presents recommendations for mitigating risks to various levels within the organization.
15. The incumbent provides support to teams in assessing their current risk management practices and supporting the application of best practices, and collaborates in the design of specific risk management practices.
16. The incumbent facilitates clinical and non-clinical workgroups as necessary to address and mitigate organizational risks.
17. The incumbent supports managing relations with vendors that provide services to support and maintain the risk management system.
18. The incumbent ensures the management of the files and mandates under their responsibility, and supports the coordination of all human, material, financial and informational resources related to these files, as required by the Director.

REQUIREMENTS

EDUCATION AND EXPERIENCE:

• University degree in administration, human sciences, social sciences, or any other pertinent disciplines;
• Master’s degree in a related field;
• Certification or experience in Risk Management;
• Certification or experience in Change Management, an asset;
• Certification or experience in Facilitation, an asset;
• Certification or experience in Project Management, an asset;
• Certification or experience in Quality Improvement (ex: Lean), an asset;
• Five (5 years) years of relevant experience or equivalent knowledge.

KNOWLEDGE AND ABILITIES

• Deep knowledge and experience with provincial and federal risk management legislation, standards and programs, and related best practices and approaches;
• Deep knowledge and experience with patient safety standards, programs and related best practices and approaches;
• Knowledge of administrative theory, systems, techniques and leading practices;
• Knowledge in program design theory, techniques and leading practices;
• Knowledge of Cree culture, language, communities and social/health issues in Eeyou Istchee;
• Strong analytical, critical thinking, decision-making, planning and organizational skills;
• Results-oriented, autonomous, flexible, and ability to multi-task;
• Strong interpersonal skills and able to effectively collaborate with colleagues, team members, team leader and supervisor;
• Ability to develop and maintain partnerships in various settings;
• Excellent communication skills, both written and presentation;
• Excellent computer skills MS Office (i.e. Word, Excel, Power Point, etc.);
• Experience with data analysis, preparation and presentation of data;
• Familiarity with enterprise administrative systems, is an asset;
• Knowledge of MSSS programs, regulations and partners related to the functions is an asset;
• Experience with First Nations or with cross-cultural work is an asset; and,
• Experience in a remote area, an asset.

LANGUAGE

• Fluent in English and French;
• Fluency in Cree is an asset.

OTHER

• May include on-call periods;
• Willing to travel to all 9 communities.

POSTING START/END DATE: 2024-03-20/2024-04-03
POSITIONS AVAILABLE: 1
HOUSING PROVIDED: Yes, if hired more than 50 kilometres from the Eeyou Istchee locality in which they are called upon to perform their duties
SHIFT TYPE: Day
HOURS PER DAY/WEEK: 7/35

HOW TO APPLY
To apply, please go to our website https://creehealth.org/home -> Careers -> Job Opportunities

Cree Board of Health & Social Services James Bay
Tel 514-861-5955 Fax 514-989-7495
Need assistance or have questions? Email us jobs.reg18@ssss.gouv.qc.ca

WE THANK ALL CANDIDATES WHO APPLY, HOWEVER ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED

NOTES
In accordance with various Sections of the James Bay and Northern Quebec Agreement (JBNQA), the organization has the objective of staffing all of its positions with qualified and competent beneficiaries of the JBNQA.-