General Manager

Job Description

JOB TITLE: GENERAL MANAGER

DATE OF POSTING: June 3, 2021

END OF POSTING: June 24, 2021 at 5:00 pm

 

JOB SUMMARY

Under the immediate supervision of the Chief Operating Officer, the Hotel Waastooskuun General Manager (GM) oversees all aspects of the Hotel management in accordance with company’s mission statement, including maximization of financial performance, guest
satisfaction, and staff development within established quality standards. The GM is also responsible for developing and maintaining supplier relations through the nurturing of a strong service-oriented culture.

 

OVERVIEW OF MAIN TASKS & RESPONSIBILITIES

• Effectively manage and oversee the day-to-day operations of the hotel;
• Ensure and maintain guests and customer satisfaction;
• Deals with the general public, customers, employees, and government officials with tact and courtesy;
• Ensure and comply with government regulations affecting the hotel’s operations: legal requirements, occupational health and safety, fire protocols, and other related matters;
• In collaboration with Human Resources department; participate in recruitment, provide orientation and oversee in-house training of employees;
• Ensure that all criteria in the hotel’s policies are communicated, understood, achieved, and maintained by hotel staff;
• Manage and work closely with staff of all levels to create a team environment;
• Lead monthly staff meetings and annual employee evaluations;
• Participate at Management and Board Meetings;
• Prepare and present monthly reports to immediate supervisor and Board of Directors as required;
• In collaboration with the Chief Financial Officer; create, manage, and coordinate all aspects of hotel budget and financial plans including expenses, revenues, cost control, taxes, and profits;
• Create, ensure and maintain relationship with suppliers. Ensure adequate stock and dependable supply sources;
• Ensure that food handling safety procedures are enforced in accordance with MAPAQ requirements;
• Ensure that all property preventive maintenance programs are in place;
• Create feasibility plans and help departments accomplish their set goals;
• Perform other related duties assigned by immediate supervisor

 

EMPLOYMENT REQUIREMENTS

• Prior on-the-job experience, a High School diploma, or an equivalent combination of education and experience
• University or college degree or diploma in Hotel management, Business management is preferred
• A minimum of five (5) year of experience in a management position
• Proficient with Microsoft Office: Word, Excel, Outlook, etc.
• Knowledge of Hotello Software is an asset
• Strong knowledge in overall operations (housekeeping, maintenance, sales, marketing, catering, guest services, accounting, and human resources) is an asset

 

KNOWLEDGE & ABILITIES

• Customer-oriented
• Highly organized and efficient individual
• Pro-active, self-motivated, and result driven
• Excellent verbal and written communication skills
• Excellent interpersonal and leadership skills
• Able to operate various electronic, online, and credit card payment systems
• Hands-on management style
• Able to multi-task, motivate, and solve problems as they arise

 

EMPLOYMENT CONDITIONS

• Permanent Full-time position
• 35 hours per week (may be required to work evenings and weekends)
• 6-month probationary period
• Competitive fringe benefits: Special benefit allowance, Sunlife Insurance, James Bay Cree-Naskapi Quebec Pension Plan

 

SALARY

• GRADE 9: starting at $45,521.84 annually, based on qualifications and experience

 

Interested candidates can submit their cover letter, CV/Resumé along with your credentials to:
Chisasibi Business & Development Group Inc.
Attn: Wabigwan Polson, Director of Human Resources
P.O. Box 820, Chisasibi, QC. J0M 1E0
Tel: 855-2977 extension 349 or by Fax: 855-2271
Email: human.resources@cbdgi.ca

 

A detailed job description is available at the Human Resources Department upon request