Job Description
Core Functions
The Employee Attendance and Benefits Officer is responsible for providing advice and support to the employer, managers and employees to ensure compliance with occupational health and safety related legislation and in the administration of short-term and long-term disability claims and work accommodation issues to facilitate early and safe return-to-work. The incumbent provides expert advice and guidance to managers and employees (civilian and non-civilian) regarding disability support, accommodation and return to work cases.
Functional Responsibilities
- Provide case management of short term and long-term absences, ensure required medical documentation is received, review and assess the medical information to substantiate payment of sick leave benefits, ensure required documentation is received by the relevant third party, monitor and communicate claims status and benefits information using appropriate tracking systems and supporting documentation.
- Determine if medical evidence is satisfactory to support absence or workplace accommodation.
- Ensure appropriate processes are followed to continue employee benefits during periods of unpaid sick leave and long-term disability
- Arrange for independent medical evaluations (IME) and Functional Abilities Evaluations (FAE) as necessary
- Monitor and revise accommodation/return-to-work plans in cooperation with the employee to respond to changing employee and operational needs
- Participate in problem-solving, addressing and resolving complaints
- In collaboration with the Coordinator of Employee Relations, determine health and safety goals and strategies for Cree Nation Government ensuring that all fiscal, strategic and legislative requirements are met
- Develop and facilitate an understanding of policy, procedure and statutory obligations in regard to health and safety
- Provide case management of complex short-term absences, long term disability and administer Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) injury/illness claims
- Provide recommendations regarding the prevention of injuries, accidents, incidents, illnesses and near misses
- Facilitate ergonomic interventions and assessments to support return-to-work and workplace accommodation
- Maintain a strong knowledge of legislative changes in order to pro-actively begin implementing and developing procedures when necessary
- Track and assess information relating to employee attendance, identify areas of improvement and potential solutions
- Participate in file review meetings with Payroll services (CNESST and pension provider claims)
- Provide expertise for special projects as necessary
- Lead the implementation of an effective Employee and Family Assistance Program (EFAP) and healthy workplace strategies
- Ensure the effectiveness of the EFAP, create awareness on the services, provide necessary information to our service provider, and review annual contract.
Interaction/Communication Responsibilities
- Maintain contact with employees who are absent from work because of injury or illness, communicate concern for the employee’s health, obtain information about expected return-to-work date and anticipated accommodation needs, and prepare for a timely and safe return
- Develop and provide training sessions on health and safety, occupational safety issues, return-to-work and accommodation, pension provider and CNESST claims, including related policies and procedures
Administrative Responsibilities
- Provide information to employees concerning employee and pension benefits and assist them with the required paperwork
- Provide expert advice to managers and employees concerning leave management (e.g. maternity, paternity and parental leave, educational leave, leave of absence without pay, etc.)
- Provide expert advice to managers and employees concerning sick leave, salary insurance, disability support, accommodation and return-to-work programs
- Act as a liaison between the employer, employees, insurer, health care providers, and service providers to adjudicate and manage claims and facilitate safe and timely return-to-work and accommodation for complex short-term absences, long term disability, and CSST claims
- Maintain confidential health files/case management files
- Produce occupational health and safety reports analyzing compiled data to determine areas of improvement
- Track and assess information relating to CNESST using the Registry of Accidents and pension provider claims and provide reports/statistics
Education and Certification
- High School Diploma with an additional diploma in Administration, Industrial Relations, Human Resources or related field
Experience
- Three to five years of relevant work experience
Languages
- Fluency in English
- Fluency in French
- Fluency in verbal Cree is an asset.
Knowledge and Abilities
- Knowledge of occupational health and safety rules and regulations and in administration of pension and CNESST
- Customer-focused and service-oriented
- Proven ability to communicate effectively
- Proven ability to be discrete and maintain confidentiality
- Demonstrated attention to detail and accuracy
- Proven organizational skills
- Strong judgment and proven ability to problem-solve
- Demonstrated ability to work under pressure and to adapt to a changing environment
- Proficiency in Microsoft Office products
Additional Requirements
- Typical office setting where there are no unusual physical demands
- Willingness to travel occasionally
The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.
Application Period
From July 30, 2019 to August 14, 2019
Application
Your application must be sent by email with the competition number: HR-190702-1
Valerie Mianscum
Recruitment Officer
Email: hr@cngov.ca
Tel.: 819-673-2600
