Department: Justice and Correctional Services
Salary Grade 3: (Min. $40,698.00 – Max. $54,331.00)
Status: Temporary (2 Year Contract)
The Administrative Technician is responsible for providing professional and administrative support to the correctional team in accordance with established procedures.
- Provide customer service, screen, and direct telephone calls, take and relay messages, answer questions from clients and general public regarding correctional services; respond and if needed, redirect inquiries as appropriate.
- Review, redirect, process, and facilitate incoming and outgoing regular and electronic correspondence and paperwork so as to provide prompt and appropriate action with respect to inquiries, concerns, and issues in a timely manner.
- Assist correctional staff in special assignments or daily routines.
- Administer and coordinate various department-related meetings such as setting up appointments, preparing meeting notices, and recording the minutes of meetings (e.g., staff meetings).
- Answer and/or coordinate responses to all administrative inquiries received from the correctional office.
- Order office and operating supplies; keep inventory of supplies.
- Research, compile and analyze data for special correctional projects and reports.
- Arrange travel schedule and make reservations for all correctional staff.
- Process invoices and expense reports.
- Schedule and coordinate the Cree Reintegration Officer, Community Justice Officer, and Correctional Release Support Worker’s visits to clients in different locations such as detention centers, half-way houses, and treatment centers in order to provide the appropriated services.
- Act as the liaison and relay information to the detainees and their immediate family.
- Work closely with the Specialist in Detention in Environment and the Correctional Release Support Worker in order to provide services to the detainees.
- Liaise with institutions or provincial services to set up client appointments.
- Maintain the calendar of correctional team.
- Translate French communications and documents.
- Provide lead supervision for other support staff, which may include assigning, scheduling, and prioritizing work and providing training.
- Collecting, managing, and updating clients’ data and files.
- Set up, update, and maintain an efficient and effective electronic and manual filing system.
- Compile reports by entering data in the correction databases.
- Maintain a manual of procedures and processes related to the correctional services.
- Take a flexible approach to relevant issues and act promptly to ensure situations are dealt with appropriately and effectively.
- Maintain up-to-date knowledge and skills in area(s) of responsibility.
- Perform other duties as required.
- High School Diploma with additional training program of at least one year in Secretarial studies or related field.
- Three to five years of relevant work experience.
- Fluency in English.
- Fluency in verbal Cree.
- Fluency in French.
Knowledge and Abilities
- Customer-focused and service-oriented.
- Strong organizational skills and ability to coordinate multiple projects.
- Excellent interpersonal and communication skills.
- Proven ability to communicate effectively.
- Proven ability to be discreet and maintain confidentiality.
- Demonstrated attention to detail and accuracy.
- Proficiency in Microsoft Office products.
- Typical office setting where there are no unusual physical demands.
- Must be able to pass provincial and federal security screening.
The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.
From September 29, 2021 to October 14, 2021
Your application must be sent by email with the competition number: JCSD-210905-4