Administrative Technician

Job Description

Department: Justice and Correctional Services
Location: Val-d’Or
Salary Grade 3: (Min. $40,698.00 – Max. $54,331.00)
Status: Temporary (Two Year Contract) 

Core Functions 

The Administrative Technician is responsible for providing professional and administrative support to the correctional team in accordance with established procedures. 

Functional Responsibilities 

• Provide customer service, screen and direct telephone calls, take and relay messages, answer questions from clients and general public regarding correctional services; respond and if needed, redirect inquiries as appropriate. 
• Review, redirect, process, and facilitate incoming and outgoing regular and electronic correspondence and paperwork so as to provide prompt and appropriate action with respect to inquiries, concerns and issues in a timely manner. 
• Assist correctional staff in special assignments or daily routines. 
• Administer and coordinate various department-related meetings such as setting up appointments, preparing meeting notices, and recording the minutes of meetings (e.g., staff meetings). 
• Answer and/or coordinate responses to all administrative inquiries received from the correctional office. 
• Order office and operating supplies; keep inventory of supplies. 
• Research, compile and analyze data for special correctional projects and reports. 
• Arrange travel schedule and make reservations for all correctional staff. 
• Process invoices and expense reports. 
• Schedule and coordinate the Cree Reintegration Officer, Community Justice Officer and Correctional Release Support Worker’s visits to clients in different locations such as detention centers, half-way houses, and treatment centers in order to provide the appropriated services. 
• Act as the liaison and relay information to the detainees and their immediate family. 
• Work closely with the Specialist in Detention in Environment and the Correctional Release Support Worker in order to provide services to the detainees. 
• Liaise with institutions or provincial services to set up client appointments. 

Administrative Responsibilities 

• Maintain the calendar of correctional team. 
• Translate French communications and documents. 
• Provide lead supervision for other support staff, which may include assigning, scheduling, and prioritizing work and providing training. 
• Collecting, managing, and updating clients’ data and files. 
• Set up, update, and maintain an efficient and effective electronic and manual filing system. 
• Compile reports by entering data in the correction databases. 
• Maintain a manual of procedures and processes related to the correctional services. 
• Take a flexible approach to relevant issues and act promptly to ensure situations are dealt with appropriately and effectively. 

Other Responsibilities 

• Maintain up-to-date knowledge and skills in area(s) of responsibility. 
• Perform other duties as required. 

Education 

• High School Diploma with additional training program of at least one year in Secretarial studies or related field. 

Experience 

• Three to five years of relevant work experience. 

Language 

• Fluency in English. 
• Fluency in verbal Cree. 
• Fluency in French. 

Knowledge and Abilities 

• Customer-focused and service-oriented. 
• Strong organizational skills and ability to coordinate multiple projects. 
• Excellent interpersonal and communication skills. 
• Proven ability to communicate effectively. 
• Proven ability to be discreet and maintain confidentiality. 
• Demonstrated attention to detail and accuracy. 
• Proficiency in Microsoft Office products. 

Additional Requirements 

• Typical office setting where there are no unusual physical demands. 
• Must be able to pass provincial and federal security screening. 

The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment. 

Application Period 

From August 12, 2021 to August 20, 2021 

Application 

Your application must be sent by email with the competition number: JCSD-210805-2 

Valerie Mianscum 

Recruitment Specialist 

Email: hr@cngov.ca 

Tel.: 819-673-2600