Administrative Technician

Job Description

Career Opportunity: Administrative Technician

Department: Justice and Correctional Services

Location: Val-d’Or

Salary Grade 3: (Min. $40,698.00 – Max. $54,331.00)

Status: Temporary (Two Year Contract)

 

Core Functions

The Administrative Technician is responsible for providing professional and administrative support to the correctional team in accordance with established procedures.

 

Functional Responsibilities

• Provide customer service, screen and direct telephone calls, take and relay messages, answer questions from clients and general public regarding correctional services; respond and if needed, redirect inquiries as appropriate.
• Review, redirect, process, and facilitate incoming and outgoing regular and electronic correspondence and paperwork so as to provide prompt and appropriate action with respect to inquiries, concerns and issues in a timely manner.
• Assist correctional staff in special assignments or daily routines.
• Administer and coordinate various department-related meetings such as setting up appointments, preparing meeting notices, and recording the minutes of meetings (e.g., staff meetings).
• Answer and/or coordinate responses to all administrative inquiries received from the correctional office.
• Order office and operating supplies; keep inventory of supplies.
• Research, compile and analyze data for special correctional projects and reports.
• Arrange travel schedule and make reservations for all correctional staff.
• Process invoices and expense reports.
• Schedule and coordinate the Cree Reintegration Officer, Community Justice Officer and Correctional Release Support Worker’s visits to clients in different locations such as detention centers, half-way houses, and treatment centers in order to provide the appropriated services.
• Act as the liaison and relay information to the detainees and their immediate family.
• Work closely with the Specialist in Detention in Environment and the Correctional Release Support Worker in order to provide services to the detainees.
• Liaise with institutions or provincial services to set up client appointments.

 

Administrative Responsibilities

• Maintain the calendar of correctional team.
• Translate French communications and documents.
• Provide lead supervision for other support staff, which may include assigning, scheduling, and prioritizing work and providing training.
• Collecting, managing, and updating clients’ data and files.
• Set up, update, and maintain an efficient and effective electronic and manual filing system.
• Compile reports by entering data in the correction databases.
• Maintain a manual of procedures and processes related to the correctional services.
• Take a flexible approach to relevant issues and act promptly to ensure situations are dealt with appropriately and effectively.

 

Other Responsibilities

• Maintain up-to-date knowledge and skills in area(s) of responsibility.
• Perform other duties as required.

 

Education

• High School Diploma with additional training program of at least one year in Secretarial studies or related field

 

Experience

• Three to five years of relevant work experience.

 

Language

• Fluency in English.
• Fluency in verbal Cree.
• Fluency in French.

 

Knowledge and Abilities

• Customer-focused and service-oriented.
• Strong organizational skills and ability to coordinate multiple projects.
• Excellent interpersonal and communication skills.
• Proven ability to communicate effectively.
• Proven ability to be discreet and maintain confidentiality.
• Demonstrated attention to detail and accuracy.
• Proficiency in Microsoft Office products.

 

Additional Requirements

• Typical office setting where there are no unusual physical demands.
• Must be able to pass provincial and federal security screening.

 

The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.

 

Application Period
From July 20, 2021 to August 4, 2021

Application
Your application must be sent by email with the competition number: JCSD-210705-1

 

Valerie Mianscum
Recruitment Specialist
Email: hr@cngov.ca
Tel.: 819-673-2600